This privacy policy applies to

• The website www.mindMastering.eu
• The administration
• The customer file

In this privacy policy we describe which of your personal data we process, how we handle your personal data and which rights you have in that context.

Concepts
Customer: the person to be coached
Contact person: the person to be coached

General
The personal data that we collect is treated with the greatest care. Your data will be processed and stored in accordance with applicable laws and regulations. They are only used for the purpose for which they are intended.

Collecting data
Personal and company data are all data that can identify a natural or legal person (directly or indirectly). Personal data can be a name or telephone number, but also, for example, a date of birth or e-mail address.
This data is used by us to:

• To communicate
• To be invoiced
• Build the customer file

The client file is only for the coach and the client.

Provision to third parties
The data provided to us will only be shared with third parties with written permission (email) from the customer, unless Mindmastering is obliged to do so by law.

Security
We have taken appropriate technical and organizational measures to protect your personal data against loss or any other form of unlawful processing.

Website – session cookies
Session cookies are functional cookies, intended to make the website work properly. With functional cookies it is not required to first ask the website visitors for permission. We only use functional cookies.

What are your rights
You have the right to request us to:

• provide access to your personal data
• have your personal data completed, corrected or deleted
• object to the processing of your personal data
• restrict your personal data; and/or
• provide your personal data to you or to a third party

We will provide you with information about the actions we have taken in response to your request as soon as possible, but in any event within one month of receiving your request. We can extend this period by two months due to the complexity of your request or the number of requests we receive. We will inform you in that case. You can contact us via the following email: info@mindmastering.eu. info@mindmastering.eu.

Complaints
If you have a complaint, please submit it to us by emailing this message to info@mindmastering.euWe will then try to work it out together. If this does not work, you can file a complaint with the gegevensbeschermingsautoriteit België